WARDOGS EULA

Last updated: 10 September 2026

everplay group plc

End-user Licence Agreement and Terms of Service

Please read this end-user licence agreement and terms of service document (these "Terms") before using our Services (as defined in Paragraph 3.1 below). When you use our Services, you agree to be bound by these Terms. You may not use our Services if you do not agree to all these Terms.

For residents of the United States, these Terms AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS AND INCLUDE WAIVERS OF RIGHTS AND LIMITATIONS OF LIABILITY. THEY ALSO REQUIRE DISPUTES BETWEEN YOU AND US TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION AND REQUIRE YOU TO WAIVE ANY RIGHT TO A JURY TRIAL, CLASS OR COLLECTIVE ACTIONS OR PROCEEDINGS, AND ANY OTHER COURT PROCEEDING OF ANY KIND, SUBJECT TO LIMITED EXCEPTIONS. UNLESS YOU OPT OUT IN ACCORDANCE WITH THE OPT-OUT PROCEDURES DESCRIBED IN PARAGRAPH 23.3 BELOW, YOU WILL BE BOUND BY THESE TERMS. THE FULL TERMS OF THE ARBITRATION AGREEMENT ARE BELOW. Please read paragraph 23 carefully.

About you

You may only agree to these Terms if you are an adult of full legal age of majority in the country or state in which you live (for example, 18 years of age in England). This applies to you even if a Service that we make available indicates that it is suitable for children.
If you are not an adult and you want to use the Services, your parent or legal guardian can help you read these Terms and our Privacy Notice. You should only use the Services if your parent or guardian permits you to use the Services under their supervision.

For parents and legal guardians

If you are the parent or legal guardian of a child who has asked you to agree to these Terms so that they may use the Services, then please read the following points carefully.
By allowing a child to use the Services, you agree to these Terms on their behalf, and you accept full responsibility for their activities when using the Services.
Please make sure that you and your child (where your child is old enough to consent to the processing of their personal data in the country or state in which your child lives) are familiar with our Privacy Notice, as by accepting these Terms, you will be consenting to our processing of your child’s personal data in accordance with our Privacy Notice.
Your child is only permitted to use our Services if they meet the minimum age rating applicable to the relevant Services in their country of residence, including any minimum age ratings or restrictions issued by bodies such as PEGI, ESRB, USK, or other relevant regional or national rating authorities.
We may suspend or terminate your child's use of the Services if parental consent or age compliance cannot be verified, or if otherwise required by applicable law.

Who we are
1. everplay group is a global group of companies whose parent company is everplay group plc (“Everplay Group”) in the United Kingdom.
2. Everplay Group currently includes the following non-exhaustive studios and publishers (each an "Everplay Company"), which may change from time to time:
  1. everplay group plc, a public company incorporated under the laws of England and Wales with company number 11205116 and having its registered office at 3 Red Hall Avenue, Paragon Business Park, Wakefield, England, WF1 2UL;
  2. Team17 Digital Limited, a private limited company incorporated under the laws of England and Wales and having its registered office at 3 Red Hall Avenue, Paragon Business Park, Wakefield, WF1 2UL, United Kingdom;
  3. astragon Entertainment GmbH, a private limited company incorporated under the laws of Germany having its registered office at Am Wehrhahn 33, 40211 Düsseldorf, Germany; and
  4. StoryToys Limited, a private limited company incorporated under the laws of Ireland under company registration number 459470 and having its registered office at Exchequer Chambers, 23 Exchequer Street, Dublin 2, Ireland.
3. By using a Game or other Service, you are entering into these Terms with the Everplay Company that grants you the right to access and use that Service, as identified within the Service. For example, if you are playing the Game Hell Let Loose, then the relevant Everplay Company is Team17 Digital Limited, but if you are playing LEGO Bluey, the relevant Everplay Company is StoryToys Limited.
4. When we use the terms 'Everplay', 'Everplay Company', 'we', 'us', or 'our' in these Terms, we are referring to the specific Everplay Company that you have contracted with under these Terms.
How to contact us

Contact information for each Everplay Company is available within the relevant entity's Game or Website as follows:

Everplay Group plc: https://everplaygroupplc.com/contact
Team17 Digital Limited: https://www.team17.com/contact
astragon Entertainment GmbH: https://www.astragon.com/contact
StoryToys Limited: https://storytoys.com/support

About these Terms
1. These Terms govern the relationship between you and us in relation to your use of:
  1. any and all websites operated by an Everplay Company from time to time (the "Websites"), which include (without limitation):
    1. everplaygroupplc.com;
    2. team17.com;
    3. astragon.com; and
    4. storytoys.com.
  2. any video game, mobile application, or other digital content published or distributed by an Everplay Company, including any updates and new versions of such content that is made available from time to time (each, a "Game");
  3. any other services that we may make available to you from time to time, including (without limitation) competitions, community forums, access to communications and information on our social media pages, account services, events, digital content, downloads, and widgets, unless we specifically state that different terms and conditions apply to those services.

Collectively, we refer to our Websites, Games, and any other services that we may make available to you, as the "Services".

By using the Services, you are agreeing to these Terms and are entering into a binding legal agreement with us incorporating these Terms, as amended from time to time in accordance with Paragraph 20 below. If you do not agree to these Terms, or any amendments to these Terms, please do not attempt to download, install or play any of our Games, access the Websites or otherwise use any of the other Services.
These Terms apply to you regardless of how you access or use the Services (whether via your computer, smartphone or any other device or otherwise), and whether the Game is made available to you directly by Everplay or via a third party.
From time to time, in order to receive certain Services from us, we may also require you to enter into additional terms and conditions that supplement, amend and/or replace these Terms.
These Terms are made available in English and other languages as required by applicable law. Where translated, the English version shall prevail in the event of any conflict, except where prohibited by applicable law.
Capitalised words and expressions are defined in line throughout these Terms; a list of definitions can be found at Paragraph 25.

Licence and intellectual property rights
1. We own, or are otherwise permitted by third parties to use, all the intellectual property rights in the Services.
2. In return for your acceptance of these Terms and any monetary payment (where applicable), we grant you the personal right (known as a ‘licence’) to use the relevant Game or other Service, strictly subject to these Terms and, in particular, to the restrictions set out in these Terms.
3. This licence begins when you first accept these Terms or use the relevant Game or other Service, and continues until terminated in accordance with these Terms.
4. The licence that we grant you gives you the right to:
  1. subject to Paragraphs 4.6 and 4.7, use the relevant Game or other Service on devices that you own or lawfully control, and at all times in accordance with these Terms; and
  2. use the Games for personal streaming, recording or sharing on social media platforms, provided that such use i) does not infringe any third-party rights; ii) does not falsely suggest any affiliation with or endorsement by us, and iii) at all times complies with these Terms, provided further that your right to stream, record or share gameplay footage may be subject to restrictions relating to third-party content featured within a Game, including content licensed by us from third parties, and we may notify you of any such restrictions from time to time or implement a specific streamer safe mode in the relevant Game.
5. The licence granted to you by us to use the Services is:
  1. non-exclusive, meaning that we can grant the same or similar licences to other individuals and companies as well;
  2. personal, non-transferable and non-sublicensable, meaning that the licence is only for your benefit and you may not grant the licence to anyone else (only we may grant licences to use the Services);
  3. revocable, meaning that we can terminate this licence in the circumstances set out in these Terms;
  4. non-commercial, meaning that you can only use the Services for private domestic purposes and not for commercial purposes or otherwise in the course of business;
  5. limited to using the Services for the purposes we set out in these Terms and for the duration that these Terms are in force; and
  6. conditional on your compliance in full with these Terms.
6. If your licence to use a Game is purchased or otherwise provided through a third-party platform (a "Platform", as more fully described in Paragraph 9), then your right to use the Game may also be subject to that Platform’s terms and conditions and to the Platform provider’s ability to withdraw or disable the Game. If you use the Game through a Platform, you agree to comply with all applicable Platform terms, conditions, and community standards.
7. The licence granted to you under these Terms is limited to the installation of a single copy of the relevant Game on the Platform (or Platforms in the event you lawfully obtain access to the relevant Game on more than one Platform) on which the Game is made available by us or on our behalf by a third party. You are prohibited from making any copies of the Game, except to install the Game or as otherwise permitted by law, and you may not make the Game available (whether in whole or in part) on a network or otherwise where it could be accessed by one or more other users.
8. You acknowledge and agree that:
  1. all intellectual property rights in the Services are owned or licensed by us;
  2. you have no ownership rights over any of our Services by virtue of your purchase or otherwise, and no rights to the Services other than the right to use the Services strictly in accordance with these Terms;
  3. you shall not acquire any proprietary rights in past or stored gameplay, Game progress, character or other achievements within our Games.
9. In these Terms, on our Website, and on all Platforms, where reference is made to a purchase of one of our Games, it is a reference in all cases to the purchase of a licence to use the Game in accordance with these Terms.
Your responsibilities and conduct
1. You must comply with the laws that apply to you in the country or state in which you live or from which you access our Services. If any laws applicable to you restrict or prohibit you from using our Services, you must comply with those legal restrictions and, if necessary, stop using our Services.

Prohibited actions

You must not:
1. use the Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms;
2. post, generate or share illegal or harmful content, including (but not limited to):
  1. hate speech
  2. harassment, bullying and abusive language
  3. content which encourages, promotes or provides instructions for an act of serious violence against a person or an animal or a fictional creature;
  4. content which encourages, promotes or provides instructions for a criminal offence, a violation of the rights of any party, or a violation of these Terms;
  5. content which contains any private or personal information of a third party without the third party's consent;
  6. content which encourages, promotes, or provides instructions for a challenge or stunt highly likely to result in serious injury to the person who does it or someone else;
  7. content which encourages a person to ingest, inject or inhale or in any other way self-administer a physically harmful substance, or a substance in such a quantity as to be physically harmful;
  8. links to content that would violate any of the restrictions in these Terms.
3. act fraudulently or maliciously, for example, by hacking into or inserting malicious code (such as viruses or harmful data) into the Services, or by uploading or distributing files that contain malicious code or that may damage or interfere with the operation of the Services or other users' computers or access to the Services;
4. use the Services in any manner that would be antisocial, offensive or disruptive to other players and users of the Services, such as bullying, stalking, harassing, or using vulgar, obscene, discriminatory, predatory or sexually explicit communications;
5. use the Services to publish, post, upload, transmit, distribute, disseminate or otherwise make available any spam or unsolicited messages, or any content or information that infringes the intellectual property rights of others;
6. use the Services to impersonate another user or create a false identity, including but not limited to identities that falsely indicate that you are a celebrity or other well-known person, or any of our representatives or employees;
7. gain or attempt to gain unauthorised access to the Services, to another user’s account or profile information, or to computer systems and/or networks connected to the Services;
8. use the Services in a way that could damage, disable, overburden, impair or compromise our (or any Platform or third party's) systems, infrastructure or security, or otherwise interfere with other users' access to or enjoyment of the Services;
9. make false or manifestly unfounded reports through the Services or our representatives or employees;
10. infringe our intellectual property rights or those of any Platform or other third party in relation to your use of the Services, including by: (i) copying, reproducing, or creating derivative works of the Services or any underlying technology, source code, or other works made available to you as part of the Services; or (ii) concealing, changing, or removing any markings which show who owns the Game or other Service or how it may be used, including (but not limited to) disclaimers, copyright (©), registered trade mark (®) or unregistered trademark (™) markings;
11. combine, merge or use the Services with any other computer program;
12. reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms of the Services or any part thereof;
13. manipulate, exploit, reverse engineer, or extract underlying models, training data, algorithms, or system prompts from any AI-powered feature or tool within the Services, including (without limitation) through prompt injection, adversarial inputs, or any other technique designed to cause the AI system to behave in a manner not intended by us, or to circumvent anti-cheat measures or content moderation systems;
14. create, operate, host, distribute, promote, or use any private server, server emulator, protocol shims, proxies, or any other infrastructure that replicates, substitutes for, or interfaces with or emulates our Services;
15. conduct, facilitate, enable, authorise or permit any text or data mining, web scraping or data harvesting (or equivalent practice) of any information or data from the Services or our systems, or attempt to decipher any transmissions to or from the servers running the Services, including but not limited to for the purposes of developing, training, fine-tuning, validating and/or improving artificial intelligence systems or products, except and only to the extent that we are unable to exclude or limit such activities by contract under applicable law (and for the avoidance of doubt, this Paragraph should be treated as an express reservation of our rights in this regard, including but not limited to for the purposes of Article 4(3) of the Digital Copyright Directive (EU) 2019/790;
16. sell, transfer or try to sell or transfer an account with us or any part of an account;
17. engage in any commercial exploitation of our Services without our prior written consent, including by performing services for another user of the Services or otherwise within the Services in exchange for payment or other services;
18. use, develop, host, advertise, distribute, or assist in the creation or use of cheats, automation software (including bots), modded lobbies, hacks, mods, or any other unauthorised third-party software in connection with the Services;
19. engage in any form of Cheating (as defined in Paragraph 14) or otherwise breach the Anti-Cheat policy set out in Paragraph 14;
20. circumvent technical measures or anti-cheat or content moderation systems, or engage in any other conduct designed to alter gameplay, gain an unfair advantage, or control access to, or elements of, our Games or other Services; or
21. make available the Services to any other person in any form, whether in whole or in part, except to a child for whom you are the parent or legal guardian in accordance with these Terms.

Your personal data

When we process your personal data, we will do so in accordance with the data protection laws that apply to us and in accordance with our Privacy Notice. Please read it carefully.

Monitoring and reporting

Communications with other users

The Services may allow communications between users, including voice and text communications. When using such features, your behaviour, conduct and communications must be considerate to other users and you must not communicate in a way that is offensive, threatening, harassing or bullying to others or in a way that violates any applicable laws.
You are responsible for any and all communications or actions that you (or if you are a legal guardian, your child) make or direct to other users within a Game or otherwise when using the Services. Such communications may be monitored, recorded and/or reviewed by us or third-party vendors contracted to provide support services.
We may monitor or remove such communications, including for the purposes of:
1. enforcing these Terms, and, in particular, the list of prohibited conduct in Paragraph 5;
2. compliance with applicable law;
3. user safety;
4. security, anti-cheat, and fraud detection; and/or
5. the reporting of incidents or emergencies to health and safety officials, law enforcement, and other authorities.

Anti-cheat software

Some of our Games may use anti-cheat software to protect the integrity of gameplay and to ensure a fair experience for all players. Please see Paragraph 14 for details.

Monitoring and acting on harmful or illegal content

We may use various solutions to monitor content on our Games and Services, including communications between users and UGC, including: (a) a human moderation team checking content for compliance with these Terms and applicable law, and (b) automated detection systems and human review, and/or (c) taking measures to prevent children accessing certain of our Games or Services or access to UGC that is banned by the applicable law or these Terms.
Details about the measures we have in place to protect users from illegal content, and to prevent children from accessing harmful content, can be found on our Online Safety webpage.
Where we have detected content that breaches these Terms or applicable law, we will act swiftly to remove or restrict access to that content to ensure that other users are not exposed to it, and to minimise the length of time for which that content is present in our Games.
We may also take enforcement action against the relevant user. The action we take against content banned by these Terms depends primarily on the nature, severity, frequency, its consequences/impact, as well as the intention of the acting user, if possible to identify. We may suspend your use of the Games or Services, in accordance with Paragraph 17, after a prior warning has been issued to you. A permanent termination of your use of the Games or Services may be considered after a prior warning, and in the case of particularly serious or frequent violations of these Terms.
When we take enforcement action as outlined above, we will explain the decision to you by providing a Statement of Reasons, if we have your relevant electronic contact details. We will explain which restriction we are to impose, the facts and circumstances relied on in taking the decision, information on the use made of automated means in taking the decision, a reference to the legal or contractual ground relied on, and the possibilities for redress.
We will act in an objective, non-discriminatory and proportionate manner, with due regard to the rights and legitimate interests of all parties involved.

Complaints and reporting harmful or illegal content

If you encounter content within our Services that you believe is harmful, illegal, or in violation of these Terms, you can report it using the in-game reporting tool available within the relevant Game, through the relevant Platform’s own reporting mechanism, or by contacting us directly using the contact details available at Paragraph 2. Where a Game does not include an in-game reporting tool, please use the contact details at Paragraph 2 to report content directly to us.
Your report should include enough detail to allow us to identify and assess the content concerned, including its location within the relevant Service and the reason you believe it is unlawful, harmful, or otherwise breaches these Terms.
You can also report or complain about the following concerns, content and behaviours:
1. concerns that we are not dealing with illegal content or activity as we should;
2. concerns that our content reporting systems and processes do not easily let users report content they believe to be illegal or harmful to children;
3. concerns that we have insufficiently considered the importance of protecting users' rights to freedom of expression or privacy;
4. if you disagree with a decision we have made about content that you have uploaded, generated or shared;
5. if you disagree with an enforcement decision that we have made, including if we have given you a warning, suspended, banned or restricted you in any way as a result of your content which we consider to be illegal content;
6. technology we use results in your content being taken down, access-restricted or deprioritised and you think the technology has been used in a way not set out in these Terms.
We will review reports and complaints submitted in accordance with Paragraph 7.11 within 5 working days and take such action as we consider appropriate in the circumstances, including as outlined above.
If you are the parent or legal guardian of a child using our Services, you may report harmful, illegal, or inappropriate content on that child’s behalf without yourself being a registered user of the relevant Game, using the contact details available at Paragraph 2.

Your rights to claim against us

If we restrict access to any content you generate or upload to or share on our Games or Services in a way that breaches these Terms, you have a right to bring a claim against us for breach of contract.
If we suspend or ban you from using our Games or Services in a way that breaches these Terms, you have a right to bring a claim against us for breach of contract.

Accounts
1. When using our Services, you may have the option to (and, in some instances, you may be required to) open an account with us or a third party (for example, a Platform, payment service provider or a distributor of the Services). If the account is opened with a third party, you may be required to accept their terms of use before doing so.
2. Any account that you create with us in accordance with Paragraph 8.1 is personal to you and you must not transfer your account to any other person.
3. If you create an account with us, you must take all steps necessary to protect your account and login details and keep them secret. You must not give your login details to anyone else or allow anyone else to use your account.
4. If you fail to keep your login details secret, or if you share your login details or account with someone else (whether intentionally or unintentionally), you accept full responsibility for the consequences of this (including any unauthorised purchases). In those circumstances, we will not be responsible to you for any loss that you suffer as a result of an unauthorised person accessing your account and/or using our Services, and we accept no responsibility for any losses or harm resulting from its unauthorised use, whether fraudulently or otherwise.
5. If you delete your account (or if your account is deleted in accordance with these Terms and/or those of a third party), you may lose access to any data previously associated with that account as it relates to the Services, including without limitation your progress through and/or access to the Games.
Third parties

Third-party links

Where the Websites or other Services contain links to, and connect with, other websites, content or services provided by third parties, we have no control over the content of those services or resources and we take no responsibility for the content of such third-party services or resources, including their accuracy or quality.
Any external website, content or services that you access by clicking a link within the Websites or other Services is entirely at your own risk to the maximum extent permitted under applicable law. We accept no responsibility for their content, behaviour, safety or treatment of your personal data to the maximum extent permitted by applicable law. We are responsible only for our Services.

Access to Services

Most of the Services offered by the Everplay Companies may only be accessed through a Platform, which may include (without limitation) Valve Steam®, Microsoft Xbox®, Sony PlayStation®, Nintendo Switch™, App Store®, Google Play®, and Amazon Appstore™.
Platforms will impose additional terms and conditions governing the use of their services and our Services. Those terms and conditions will form a separate agreement between you and the relevant Platform and are in addition to these Terms. These Terms apply to your use of the Services regardless of whether you purchased or obtained your access to the Services through a Platform's own storefront, through our Webstore, or by any other means. We encourage you to read the terms and conditions of the relevant Platform carefully before you agree to them.
Any breach of the terms or rules of any such Platforms shall also be deemed to be a serious breach of these Terms by you, as a result of which we will have the right to terminate the licence granted to you under these Terms.

Purchases and refunds

General

To purchase access to a Service, you will be required to pay the advertised purchase price to a Platform or to a Webstore Provider. You may also be able to purchase Virtual Items (see Paragraph 13) within a Game in return for specific charges.
You will be informed of the applicable purchase price for a Service or for Virtual Items immediately prior to purchase. Failure to pay any purchase price or other required charges will constitute a breach of these Terms.

Purchases via Platform storefronts

You may purchase access to our Services through the storefront of a Platform. Where you do so, your purchase is made directly with the relevant Platform and is governed by that Platform's own terms and conditions, including its payment, refund, and cancellation policies (the "Platform Terms"). We are not a party to that purchase transaction. You are responsible for reading and complying with the applicable Platform Terms before completing any purchase, and you should ensure that you understand them.
Certain Platforms, including Google Play®, provide us with the ability to process refunds in respect of purchases made through that Platform, and may direct you to contact us in connection with a refund request. Where a Platform directs you to contact us in connection with a purchase-related issue, we may, in our discretion and in accordance with the policies of the relevant Platform, be able to assist you. Any such assistance does not constitute an assumption of liability for the purchase transaction.
Users in the United Kingdom or European Union: in circumstances where you have requested immediate supply of a Game or Virtual Item and acknowledged that you have therefore lost your statutory withdrawal right, you may only be entitled to a refund if the relevant content is faulty or not as described, and if we are unable to repair or replace that content.

Purchases on our Websites

The Everplay Companies may make available, through the Websites, the ability to purchase certain digital products and services, including (without limitation) game keys and other downloadable content (the "Webstore"). The purchase and payment functionality of a Webstore is provided by a third-party payment and commerce services provider acting as merchant of record for all Webstore transactions (the "Webstore Provider"). When you make a purchase through the Webstore, your contract for that purchase is with the Webstore Provider and not with us. However, your use of any Game or other Services acquired through the Webstore remains subject to these Terms, which govern the relationship between you and the relevant Everplay Company in respect of your use of the Services.
When completing any purchase through the Webstore, you will be required to accept the Webstore Provider’s own end-user licence agreement, terms of service, refund policy, and any other terms and conditions required by the Webstore Provider (together, the “Webstore Provider Terms”). Your purchase will be subject to and governed by the Webstore Provider Terms. You are responsible for reading and complying with the Webstore Provider Terms, and you should ensure that you understand them before completing any purchase.
We are not a party to any purchase transaction you enter into through the Webstore and we are not responsible for: (i) the processing or security of payment transactions; (ii) the performance, availability, or functionality of the Webstore; (iii) the fulfilment, delivery, or non-delivery of any order; or (iv) any refund, return, or cancellation request arising from a Webstore purchase. For any issue relating to a purchase you have made through the Webstore, including requests for refunds, you should contact the Webstore Provider directly using the contact details set out in the Webstore Provider Terms. If you have an issue or complaint relating to the specific Game or other content that you have purchased through the Webstore, please contact us using the relevant contact details provided in the links at Paragraph 2 of these Terms.

User-generated content
1. Some of our Games allow you to create, upload, or otherwise make available content within those Games, which may include (for example) in-game creations, custom maps or levels, objects, text (including usernames), images, or other material (“UGC”). The following provisions apply to all UGC that you create or submit in connection with the Services.
2. To the extent that any intellectual property rights subsist within your UGC, you shall retain ownership of such intellectual property rights. However, by creating or submitting UGC, you grant to the relevant Everplay Company a worldwide, royalty-free, irrevocable, sub-licensable, and transferable licence to use, reproduce, store, modify, adapt, display, and distribute your UGC for the purposes of providing, operating, and promoting the Services, for as long as your UGC remains accessible within the Services (or, if we retain copies for technical or legal reasons after deletion, for as long as those copies are retained).[SH1] [RB2] [SH3] To the extent that your UGC contains or comprises of any intellectual property rights belonging to a third party, nothing in this Paragraph shall be construed as giving you any intellectual property rights in or to such third-party intellectual property rights.
3. When you submit UGC, you must ensure that:
  1. it complies with any UGC guidelines that we publish from time to time;
  2. you own or have the necessary rights, licences, and permissions to create and submit the UGC and to grant the licence set out above;
  3. your UGC does not infringe the intellectual property rights, privacy rights, or any other rights of any third party, including any third-party brand or character rights that feature in our Games under licence;
  4. your UGC complies with these Terms, including the list of prohibited conduct set out in Paragraph 5, and with all applicable laws; and
  5. your UGC does not contain any material that is unlawful, defamatory, obscene, indecent, vulgar, suggestive, threatening, violent, invasive of privacy, harmful, abusive, inflammatory, derogatory of any ethnic, racial, gender, or religious group, offensive, or otherwise objectionable (as determined by us in our sole discretion), details of which are also set out in Paragraph 5.2(b) above.
4. The restriction in Paragraph 11.3(e) includes any material with (i) any pornographic content, (ii) content which encourages, promotes, or provides instructions for suicide, (iii) content which encourages, promotes or provides instructions for an act of deliberate self-injury, and (iv) content which encourages, promotes or provides instructions for an eating disorder or behaviours associated with an eating disorder.
5. We reserve the right (but are not obliged unless required by applicable law) to review, moderate, remove, or disable access to any UGC at any time and without notice, at our sole discretion and without liability to you, including where we consider that it:
  1. breaches these Terms or any applicable law;
  2. infringes or is likely to infringe the intellectual property rights of any third party; or
  3. is incompatible with the terms of any third-party brand licence under which we develop or distribute the relevant Game, including (without limitation) any licence relating to a brand, character, or other property that features within the Game.
6. We do not endorse UGC submitted by you or other users, and we accept no responsibility or liability for any such UGC, save where required by applicable law. You are solely responsible for any UGC you create or submit, and for any consequences that arise from it.
7. For any Services hosted or made available in the United States, if you believe that any UGC or other material made available through the Services violates your copyright, please submit a notification in accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the “DMCA”), to us as follows:

Attn: Legal Team

Everplay group plc

Address: 3 Red Hall Avenue, Paragon Business Park, Wakefield, England, WF1 2UL

Email address: dmca@everplaygroupplc.com

If your UGC is taken down after we receive a DMCA notice, you can send a counter-notification as laid out in section 512(g) of the DMCA, and we may re-post the UGC in question. We, in our discretion, when it’s appropriate, will disable or terminate the accounts of users who repeatedly infringe intellectual property rights.

Early Access Games
1. Some of our Games may be made available in an early access, preview, or similar pre-release state before their full commercial release (an “Early Access Game”). An Early Access Game is a version of a Game that is still in development: it may be incomplete, may contain bugs, errors, or unfinished content, and is subject to change, sometimes substantially, during the early access period and before or upon full release.
2. By accessing or playing an Early Access Game, you accept that:
  1. the Early Access Game may be unstable, may not function correctly on all hardware or software configurations, and may be subject to interruption, rollback, or significant changes to features, content, gameplay, or technical requirements, sometimes without prior notice;
  2. the Game may not proceed to full release, or may be discontinued during the early access period, for reasons within or outside our control;
  3. UGC and Virtual Items provided to you or created by you as part of the Early Access Game are intended to remain available upon full launch of an Early Access Game, however, this cannot be guaranteed for the reasons set out at Paragraphs 12.2(a) and (b), and such content may be subject to reset, removal or deletion by us at any time without prior notice;
  4. descriptions of planned features, content, or functionality in Early Access Games reflect our current intentions, but we do not guarantee that any specific feature or content will be included in the full release of the Game; and
  5. the quality and performance of an Early Access Game should be understood as representative of an unfinished product and not the finished Game.
3. Access to Early Access Games is purchased through, and subject to the terms and conditions of, the relevant Platform or Webstore Provider. Any refund and cancellation rights in respect of your purchase are governed by the Platform or Webstore Provider’s own terms and policies. If an Early Access Game does not proceed to full release, you should contact the relevant Platform or Webstore Provider in the first instance regarding any refund.
Virtual Items
1. Some of our Games allow players to obtain or purchase virtual currency (such as credits, coins, gems, and other in-game tokens) and/or virtual in-game items (such as vehicles, characters, cosmetics, or other digital content) (together, “Virtual Items”).
2. You acknowledge and agree that:
  1. Virtual Items have no monetary or financial value and do not constitute real-world currency. They cannot be exchanged, redeemed, or otherwise converted into real-world money, and have no value outside the relevant Game;
  2. when you obtain Virtual Items, you obtain a limited licence to access and use those Virtual Items within the relevant Game only, subject to these Terms, which may be revoked by us in accordance with these Terms;
  3. you have no ownership or other property interest in any Virtual Items, regardless of how you obtained them;
  4. Virtual Items may not be sold, gifted, transferred, or otherwise made available to any other person, except to the extent expressly enabled by the relevant Game’s features;
  5. we may at any time, without notice and without liability to you (to the extent permitted by applicable law), modify, discontinue, or remove any Virtual Items (save that any purchases previously made by you with real money shall not be affected); and
  6. if your account is terminated or suspended as a result of your serious breach of these Terms, or if we cease to offer a Game in accordance with Paragraph 16, you may lose access to Virtual Items that you have previously acquired and we are not obliged to compensate you for any such loss, unless required by applicable law.
3. All purchases of Virtual Items are made through, and governed by, the terms and conditions of the relevant Platform or Webstore Provider through which you make the purchase. We are not the merchant of record for those purchases, and your refund, cancellation, and withdrawal rights in respect of any such purchase are governed by the Platform or Webstore Provider's own terms and policies unless otherwise specified.
Anti-Cheat policy

Cheating and prohibited conduct

"Cheating" includes any behaviour that alters gameplay, circumvents game mechanics, or that creates an unfair advantage over other players, including (without limitation):
1. the unauthorised use of mods, aimbots, wallhacks, speed hacks, or other software-based exploits;
2. the use of macros, automation scripts, botting, or other tools that simulate or replace human input;
3. the use of unauthorised hardware devices or modified peripherals or accessories designed to manipulate gameplay;
4. the deliberate exploitation of bugs, glitches, design errors, or undocumented features within a Game;
5. collusion, win trading, stat padding, match manipulation, or cooperating with other players in ways not intended by the Game’s design;
6. boosting, account sharing, or multi-accounting to gain a competitive advantage;
7. the purchase, sale, or exchange of in-game advantages, accounts, ranks, or progression for real-world value, except where expressly permitted by the relevant Game’s features; and
8. any other conduct that we determine, in our sole discretion, to constitute cheating.
Cheating is strictly prohibited and constitutes a serious breach of these Terms. Where Cheating or other prohibited conduct is detected, we or our anti-cheat software provider(s) may apply enforcement measures including a temporary suspension from online play or a permanent ban from the relevant Game or Services, in accordance with Paragraph 17 of these Terms.

Reporting Cheating

We encourage all players to report suspected Cheating or other behaviour that breaches these Terms. If you encounter or suspect Cheating or other prohibited conduct, please report it to us using the contact details provided in Paragraph 2 or through the in-game reporting mechanism in the relevant Game, if available.

Use of Anti-Cheat Software

We have engaged Easy Anti-Cheat ("EAC") to provide anti-cheat software in certain Games. We also utilise additional proprietary and third-party tools and technologies, which may include (without limitation) behavioural analysis and backend monitoring systems, to detect, prevent, and take action against Cheating across our Games. We refer to these, along with EAC, as the "Anti-Cheat Software". The Anti-Cheat Software that we employ is not limited to any single tool or provider, and we may change, supplement, or replace any of our anti-cheat tools and technologies at any time.
We use Anti-Cheat Software to protect the integrity of gameplay and to ensure a fair experience for all players. Anti-Cheat Software is operated on our behalf by specialist third-party providers (including EAC) acting as data processors for the purposes of enforcing these Terms, and is designed to analyse data generated during your game session to detect, evaluate and prevent activity that is indicative of Cheating.
The Anti-Cheat Software that we use runs locally on your device and may operate at a low level of your device's operating system in order to be effective.

Consent and withdrawal

By installing and playing any Game in which Anti-Cheat Software is used, you consent to the installation and operation of that software on your device in accordance with this paragraph and our Privacy Notice.
You may withdraw your consent to the installation and operation of the Anti-Cheat Software at any time by uninstalling all Games that use the Anti-Cheat Software. At the point when all such games are uninstalled, the Anti-Cheat Software will automatically be removed from your device or disabled, where technically feasible.
Data retention
Data collected by the Anti-Cheat Software is retained by us for as long as is necessary for the detection of suspected violations, investigation of suspected violations, enforcement actions, dispute resolution or in connection with any of the purposes of the Anti-Cheat Software deployment described above. After the applicable retention period, data is securely deleted or irreversibly anonymised.
Further information regarding how we process your personal data in connection with anti-cheat measures is set out in our Privacy Notice.
Appeals
If you believe that any enforcement action has been taken against you in error, you may contact us using the details provided at Paragraph 2 of these Terms. You may alternatively submit an appeal directly to Easy Anti-Cheat using this web address: https://www.easy.ac/support/contact/appeal.
Our right to modify or suspend the ServicesWe may modify, temporarily cease to support or temporarily cease to offer the Services from time to time to:
reflect changes in law or regulations;
comply with the requirements of the Platforms through which you purchase or access our Games;
make minor technical adjustments and improvements; and/or
update our Services.
From time to time, we may also require you to install patches, updates or additional content in relation to the Services in order for you to continue accessing the Services, for example, in order to enhance gameplay, to add new features or to resolve bugs. We may also perform these updates remotely, including by modifying software installed on your device.
We will provide reasonable notice of significant updates or changes to the Services, or any planned suspension of the Services, through appropriate means. For minor updates, technical adjustments, and critical bug fixes, you agree that we are not required to provide advance notice to you.
Our right to withdraw support for our Games or Live Services
Some of our Games may include live services, such as online multiplayer modes, matchmaking, leaderboards, live events, or persistent online worlds ("Live Services"). We also publish and support other Games that do not depend on Live Services, but which may require regular updates and patches, and/or a connection to our servers, even if they are primarily single-player. We may, at any time when we consider it necessary to do so, cease or withdraw Live Services for a Game, cease supporting a Game that relies on updates, patches and/or server connectivity, or discontinue support for any other Game.
Circumstances in which we (in our sole discretion) may consider it necessary to cease or withdraw support for a Game or Live Services include, without limitation:
where the Game or Live Services no longer attract sufficient active players to make continued operation economically sustainable;
where the cost of maintaining the infrastructure, licences, or third-party services required to operate the Game or Live Services has become disproportionate to the revenue generated;
where a third-party platform, technology provider, or licensor withdraws support, access, or consent required for us to provide the Game or Live Services;
where we are required to do so by applicable law or regulatory obligation, or where a change in law or regulation causes our support for a Game or Live Services to no longer be sustainable; and
where continuing to operate the Game or Live Services would expose us or our players to security, economic, safety, or legal risk.
Where we decide to cease or withdraw Live Services for a Game or to cease supporting a Game entirely, we will try to give you as much notice as we reasonably can in the circumstances. We will give sixty (60) days' advance notice if it is within our reasonable control to do so. Otherwise, we will notify you as soon as reasonably practicable.
We will give notice of the discontinuation of a Game or Live Services by one or more of the following means:
a notice posted within the Game;
a notice on our website or social media channels; or
where reasonably possible, a notice within the Platform through which you access the Game.
Our right to suspend or terminate your access to the Services
We, or third-party vendors who we have engaged to provide monitoring and other support services, may suspend or terminate your access to the Services if we (or they) reasonably believe that you have breached any of these Terms.
If your access to the Services is suspended:
we will use reasonable endeavours to notify you;
you will not be able to access the Services during the period of suspension, the duration of which will depend on the severity of the violation, or on the time we (or the relevant third-party vendor) need to investigate the relevant circumstances; and
depending on the outcome of our investigation, you may be permanently banned from accessing the Services.
If you have breached any of these Terms, we can terminate the licence granted to you under these Terms immediately at any time. If we do this, we will give you notice that we are terminating your licence with immediate effect.
We can also terminate the licence granted to you under these Terms immediately at any time for technical or operational reasons beyond our reasonable control, including in accordance with Paragraph 16 above. If we do this, we will give you as much notice as reasonably possible.
If we terminate your licence, you must immediately stop all activities authorised by these Terms, including your access to the Services.
Software requirements and limited warranty
In order to access the Services, the device that you use may need to meet certain minimum hardware and software requirements. Some Services can only be accessed on certain hardware and software platforms. You may also require an internet connection with minimum upload and download speeds to access the Services and/or to install mandatory updates.
We will use reasonable endeavours to notify you of the relevant minimum requirements before you access our Services, but these are subject to change from time to time. If the device you are using does not meet the minimum requirements to access the Services, we cannot accept any responsibility if the Services do not operate properly or if they cause any damage to your device.
We will use reasonable endeavours to make the Services available to you, but we cannot guarantee that the Services will be available on an uninterrupted basis. Your access to the Services may be disrupted to allow for appropriate maintenance, repairs, upgrades and the introduction of new functionality. At times, unscheduled downtime may be necessary, including for security purposes. Further, owing to the inherent nature of the internet and related technologies, including the necessary use of Platforms to access our Games, errors, interruptions and delays may occur in the Services from time to time. We will use reasonable endeavours to limit the frequency and duration of downtime, to the extent within our reasonable control.
We do not guarantee that the Services will be free from errors, bugs or viruses. We also do not guarantee that the information provided in the Services is accurate or complete. As with all software and services accessed through an electronic device, we recommend that you use anti-virus software while using the Services. We also recommend that you have an up to date backup of your device before using the Services.
We will provide the Services with reasonable care and skill. However, to the maximum extent permitted by law (and subject to your statutory rights, including those set out in Paragraph 19 below), we do not make any warranty as to the quality, functionality or availability of our Services.
Our liability to you
Statutory rights
If the consumer law of the country or state where you are resident does not permit one or more of the limitations or exclusions of liability set out below, then those limitations and exclusions shall apply only to the maximum extent permitted by the laws of such jurisdiction.
In particular, nothing in these Terms shall exclude or restrict any statutory rights you have as a consumer of the Services. If you are a consumer in the UK or European Union, you have certain statutory rights if the Services that you purchase are not of satisfactory quality, not fit for purpose, or do not match the description provided to you. Nothing in these Terms affects your statutory rights.
If a Service that you have purchased is not of satisfactory quality, not fit for purpose, or does not match the description provided to you, our liability is limited to either (i) a refund of the price paid (where such refunds are within our reasonable control), or (ii) repair or replacement of the Service. We will not be liable if the failure of the Service is caused by accident, abuse, or incorrect use.
General limitation of liability
Subject to Paragraphs 19.1 to 19.3, we are not liable to you for the following types of loss or damage that may arise from your use of the Services:
loss or damage that was not reasonably foreseeable by you and us at the time and date you agreed to these Terms;
loss or damage resulting from a breach by you of any of these Terms;
loss or damage that was not caused by any breach by us of these Terms;
loss or damage that you could reasonably have acted to prevent, limit, or mitigate;
loss of, or damage to, any device on which you access or use any of our Services or any data on that device, unless that loss or damage is directly caused by our failure to exercise reasonable skill and care in the provision of the applicable Services; and
loss or damage that you suffer as a consequence of the actions or omissions of third parties, including (but not limited to) Platforms, Webstore Providers, and other users of the Services.
The Services may only be accessed by you for private non-commercial use under these Terms. Nevertheless, if you use the Services for commercial purposes in breach of these Terms, we will not be liable to you for any loss of profit, loss of business, loss of anticipated savings, loss of reputation and/or loss of goodwill.
We do not limit or exclude our liability to you for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation by us or our employees or other representatives; or
any other matter for which it would be unlawful for us to limit or exclude our liability under applicable law.
Changes to these Terms
We may amend these Terms and our Privacy Notice from time to time, in order (for example) to ensure that we remain compliant with applicable law or to reflect any changes we make to the Services or otherwise.
If we make any changes to these Terms, we will upload an amended version of the Terms to the Websites, and will also make available the amended version of these Terms within the Game(s) and on the Platforms where the Services are made available. If we make a significant change that impacts your rights and/or use of the Services, we will provide 30 days' notice (where reasonably possible to do so) before the change takes effect. This may include a notification within the Game(s) that you use and/or through other appropriate means.
We recommend that you regularly review these Terms, as your continued use of the Services after any changes to the Terms have been made by us will mean that you accept those changes. If you do not agree to the changes to the Terms, either in whole or in part, then you may not continue to use the Services.
Complaints and disputes
If you have a complaint, please let us try to resolve it first. The customer support contact details for each Everplay Company can be found on the web pages provided at Paragraph 2 of these Terms.
If you have entered into a financial transaction with a Platform, Webstore Provider or other third party relating to one of the Services, for example, by purchasing a licence to a Game, and you have a problem with your purchase or believe that you are entitled to a refund or other remedy in respect of your purchase, then you should contact the third party from whom you made the purchase in the first instance.
In the event of any dispute, complaint, or claim relating to these Terms or the Services (a "Dispute"), these Terms and any Dispute (that is not subject to the arbitration agreement in Paragraph 23) arising out of, or in relation to them, shall be governed by and interpreted in accordance with the laws of England and Wales, except for certain claims and disputes relating to consumer protection, unfair competition and tort, which may be subject to the laws of the country or state in which you are resident.
The jurisdiction for any Dispute shall depend on the country or state in which you are resident. You may only bring legal proceedings in respect of a Dispute against us as follows:
if your country or state of residence is England or Wales: only in the courts of England and Wales;
if your country or state of residence is outside England and Wales: in the courts of England and Wales or, alternatively, the courts of the country or state in which you are resident.
Other important terms
Unless expressly indicated otherwise in these Terms, these Terms set out the entire agreement between you and us concerning your licence to use our Services.
You may not assign or otherwise transfer your rights under these Terms to someone else for any reason (or attempt or purport to do so) unless we have first given you our express permission in writing, which we may withhold in our sole discretion.
We may assign or otherwise transfer our rights and may sub-contract our obligations under these Terms to anyone else, provided that the assignment does not reduce your rights under these Terms. We will contact you to let you know if we plan to do this, and you may end your use of the Services if you do not agree with the assignment or transfer.
No one other than a party to these Terms (either you or us) has any right to enforce the rights and obligations set out in these Terms.
Each of the terms and conditions of these Terms operates separately. If any court or other competent authority decides that any of them are unlawful or unenforceable, the remaining terms and conditions will remain in full force and effect.
Nothing in these Terms will create any relationship of partnership, agency or employment between us.
If we do not enforce our rights against you, or if we delay in doing so, that does not mean that we have waived our rights against you, and it does not mean that you are relieved of your obligations under these Terms. If we do waive a breach by you, we will only do so in writing, and that will not mean that we will automatically waive any later breach by you.
Resolving Disputes; Agreement To Arbitrate; Class Action and Jury Waiver (FOR UNITED STATES RESIDENTS ONLY)
Last Updated: 7 September 2026
PLEASE READ THIS PARAGRAPH 23 (THE “ARBITRATION AGREEMENT”) CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH INDIVIDUAL ARBITRATION INSTEAD OF COURT TRIALS AND CLASS ACTIONS. THIS PARAGRAPH ALSO CONTAINS A JURY TRIAL WAIVER AND A WAIVER OF ANY AND ALL RIGHTS TO PROCEED IN CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, REPRESENTATIVE, OR CONSOLIDATED ACTION IN ARBITRATION OR LITIGATION TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. UNLESS YOU OPT OUT IN ACCORDANCE WITH THE OPT-OUT PROCEDURES DESCRIBED BELOW, YOU WILL BE BOUND BY THIS ARBITRATION AGREEMENT.
Mandatory Individual Arbitration. A Dispute that arose on or subsequent to you entering these Terms, and if not resolved through the informal dispute resolution procedure set forth in Paragraph 23.4 below, shall be exclusively resolved by individual, binding arbitration in accordance with this Arbitration Agreement. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any Disputes relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any Dispute that all or any part of this Arbitration Agreement is void or voidable, and further, that the arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether these Terms are unconscionable or illusory, in whole or in part, and any defence to arbitration, including waiver, delay, laches, or estoppel.
To the fullest extent permissible by applicable law, all Disputes must be filed within one year after such Disputes or cause of action arose or it will be forever barred.
Notwithstanding the foregoing and the Class Action/Jury Trial Waiver below, we and you each retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction in the State of New York to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other IP rights. Any legal action by us against a non-consumer or its interactions with governmental and regulatory authorities shall not be subject to arbitration. Either party may also elect to have Disputes heard in small claims court seeking only individualised relief, so long as the action is not removed or appealed to a court of general jurisdiction.
If we or you file or cause to be filed in court (other than small claims court) a complaint alleging a Dispute that is subject to arbitration under this Arbitration Agreement, the defendant/respondent will notify the party or the party's attorney (if an attorney has entered an appearance) of the existence of this Arbitration Agreement, and request that the complaint be withdrawn. If the party does not withdraw the action within 10 calendar days of service of that notice, and the defendant/respondent successfully moves to compel arbitration of the Dispute, the defendant/respondent shall be entitled to its costs and fees (including reasonable attorneys' fees) incurred in seeking to enforce this Arbitration Agreement.
Class Action/Jury Trial Waiver. We and you agree that, to the fullest extent permitted by law, each party is waiving the right to a trial by jury or to participate as a plaintiff, claimant, or class member in any class, collective, private attorney general, representative, or consolidated proceeding (other than the permitted Mass Filing Procedures, detailed below). This means that we and you may not bring a Dispute on behalf of a class or group and may not bring a Dispute on behalf of any other person unless doing so as a parent, guardian, or ward of a minor or in another similar capacity for an individual who cannot otherwise bring their own individual Dispute. This also means that we and you may not participate in any class, collective, private attorney general, representative, or consolidated proceeding brought by any third party, and any arbitration will be conducted only on an individual basis (other than the permitted Mass Filing Procedures). We and you may participate in a class-wide settlement.
Arbitration Opt-Out Procedures. You may opt out of this Arbitration Agreement. To do so, you must email arbitration@everplaygroupplc.com a notice (“Opt-Out Notice”) no later than 30 days after you first agreed to this Arbitration Agreement (“Opt-Out Period”). The Opt-Out Notice must contain your full legal name, your complete mailing and email address and phone number, a clear statement that you wish to opt out of this Arbitration Agreement, and your signature. If your Opt-Out Period has passed, you are not eligible to opt out of this Arbitration Agreement, and you will be bound to the terms and conditions of this Arbitration Agreement.
If you opt out of this Arbitration Agreement, all other provisions of the Terms will continue to apply to you, including the Non-Arbitral Disputes Governing Law and Mandatory Forum Selection set forth below in Paragraph 23.6. Additionally, if you opt out of this Arbitration Agreement, you may still be bound to previous versions of this Arbitration Agreement or other arbitration agreements by reason of your separate agreement to them, including subsequent agreements to arbitrate. In other words, opting out of this Arbitration Agreement shall have no effect on any other arbitration agreements you entered into with us.
If we make any future changes to this Arbitration Agreement (other than a change to the Notice Address (as defined below) or other non-material changes), we will provide you with notice (to the extent we have your contact information). You may reject any such change by sending an email to us at arbitration@everplaygroupplc.com within 30 days of the posting of the amended arbitration agreement that provides: (i) your full legal name, (ii) your complete mailing address, (iii) your phone number, (iv) the change(s) you are rejecting, (v) and, if applicable, the username or email address associated with any purchase from us. This is not an opt out of arbitration altogether. Your continued use of the Services after this 30-day period constitutes acknowledgment of, and agreement to, the changes to the Arbitration Agreement.
Rules and Governing Law for Arbitration.
Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures: You and we agree that informal efforts to resolve disputes often can result in a prompt, cost-effective and mutually beneficial outcome. Therefore, in the event of a Dispute, you and we each agree to send the other party a written notice of dispute (“Notice of Dispute” or “Notice”). A Notice of Dispute from you to us must be emailed to the notice address at arbitration@everplaygroupplc.com, to which a Notice of Dispute from you to us must be emailed ("Notice Address"). Any Notice of Dispute must include (i) the claimant's full legal name, complete mailing address, and email address; (ii) a description of the nature and basis of the Dispute; (iii) any relevant facts regarding claimant's use of the Services, including whether claimant receives any emails associated with the Services, whether claimant has made a purchase from us, and if so, the date(s) of the purchase(s); and (iv) a personally signed statement from the claimant (and not their counsel) verifying the accuracy of the contents of the Notice. The Notice must be individualised, meaning it can concern only your dispute and no other person's dispute. We will send any Notice of Dispute to you at the email address or mailing address it has for you, if any.
After receipt of a Notice of Dispute, the parties shall engage in a good faith effort to resolve the Dispute for a period of 60 days (which can be extended by agreement). You and we agree that, after receipt of the Notice of Dispute, the recipient may request an individualised telephone or video settlement conference (which can be held after the 60-day period) and both parties will attend (with counsel, if represented). You and we agree that the parties (and counsel, if represented) shall work cooperatively to schedule the conference at the earliest mutually convenient time and to seek to reach a resolution.
Compliance with this Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures subsection is required before initiating arbitration. Any applicable limitations period (including statute of limitations) shall be tolled while the parties engage in the informal dispute resolution procedures set forth in this subsection. All of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures are essential so that you and we have a meaningful opportunity to resolve disputes informally. If any aspect of these requirements has not been met, the parties agree that a court of competent jurisdiction may enjoin the filing or stay the prosecution of an arbitration. Nothing in this paragraph limits the right of a party to seek damages for non-compliance with these Procedures in arbitration.
Mandatory Arbitration Procedures: If the parties cannot resolve the Dispute through the Informal Dispute Resolution Procedures above, you and we each agree that all Disputes shall be resolved exclusively through final and binding individual arbitration, rather than in court. The parties may agree to waive hearings and resolve Disputes through submission of documents. Any arbitration hearing will be conducted remotely by telephone or video conference to the extent possible, but if the arbitrator determines, or the parties agree, that a hearing should be conducted in person, the arbitration hearing will take place as close to your residence as practicable, or another agreed upon locale, and shall be before one arbitrator.
All Disputes shall be submitted to National Arbitration and Mediation (“NAM") at www.namadr.com, for arbitration before one arbitrator. The arbitration will be administered by NAM in accordance with the NAM rules, which are comprehensive Dispute Resolution Rules and Procedures and, as applicable, mass Filing Supplemental Dispute Resolution Rules and Procedures, then in effect (“NAM Rules”), except as modified by this Arbitration Agreement. A party who desires to initiate arbitration must provide the other party with a written demand for arbitration as specified in the NAM Rules. You and we agree that the party initiating arbitration must submit a certification that they have complied with and completed the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures requirements referenced above, and that they are a party to the Arbitration Agreement enclosed with or attached to the demand for arbitration. The demand for arbitration and certification must be personally signed by the party initiating arbitration (and their counsel, if represented). The parties agree that submission of the certification shall be required for the Dispute to be deemed properly filed.
A form for initiating arbitration proceedings is available on NAM's website at www.namadr.com/resources/rules-fees-forms/. For additional information on how to commence an arbitration proceeding, you can contact NAM at commercial@namadr.com.
Notwithstanding any choice of law or other provision in these Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), governs the interpretation and enforcement of this Arbitration Agreement and any proceedings under it. The FAA and the NAM Rules shall pre-empt all state laws to the fullest extent permitted by law. To the extent neither the FAA nor the NAM Rules govern a particular issue, that issue will be governed by the laws of the State of New York, without regard to choice or conflict of law principles, except that, for residents of California, the laws of the State of California will so govern.
At the conclusion of the arbitration proceeding, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. An arbitrator's award that has been fully satisfied shall not be entered in any court.
As in court, you and we agree that any counsel representing a party in arbitration certifies, when initiating and proceeding in arbitration, that it is complying with the requirements of Federal Rule of Civil Procedure 11(b) and any applicable state laws of similar import, including certification that the Dispute or relief sought is neither frivolous nor brought for an improper purpose. The arbitrator is authorised to impose any sanctions under the NAM Rules, Federal Rule of Civil Procedure 11, or applicable federal or state law, against all appropriate represented parties and counsel.
Except as expressly provided in this Arbitration Agreement, the arbitrator may grant any remedy, relief, or outcome that the parties could have received in court, including awards of attorneys' fees and costs, in accordance with applicable law.
Mass Filing Procedures: If NAM determines that 25 or more substantially similar arbitration demands presented by or with the assistance, coordination, or cooperation of the same law firm, group of law firms, cooperating law firms, or organization are allowed to be submitted for arbitration, NAM's mass filing fee structure shall apply and the parties agree that the arbitrations will proceed in accordance with the batching process as follows: (i) NAM shall administer the arbitration demands in batches of at least 100 demands for arbitration of a substantially similar nature, with the discretion to create additional batches if NAM finds that they are necessary to facilitate the efficient resolution of demands; (ii) if between only 25–99 demands for arbitration of a substantially similar nature are filed, then these demands will be treated as one batch; (iii) NAM shall provide for concurrent resolution of each batch as a single consolidated arbitration with one procedural calendar, one hearing (if any), and one final award; and (iv) following such determination of a mass filing, NAM shall apply a single set of initial admin, panel prep, and final admin fees per batch in accordance with NAM's mass arbitration fee schedule. All parties agree that arbitrations are of a "substantially similar nature" for purposes of these Mass Filing Procedures if they arise out of or relate to the same or similar event or factual scenario and raise the same or similar legal issues and seek the same or similar relief.
We reserve all rights and defences as to each and any Dispute, Demand for Arbitration, and claimant. These Mass Filing Procedures shall in no way be interpreted as authorising class arbitrations of any kind.
Arbitration Fees: If you do not timely pay any required fees to NAM, any refusal by us to pay such fees on your behalf shall not void or otherwise invalidate this Arbitration Agreement, which shall remain in full force and effect. Any disputes over arbitration fees shall be resolved by NAM.
Confidentiality: The parties agree that the arbitrator is authorised to issue an order requiring that confidential information of either party disclosed during the arbitration (whether in documents or orally) may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award, and that any permitted court filing of confidential information must be done under seal to the furthest extent permitted by law.
Requirement of Individualised Relief: The parties agree that, to the fullest extent permitted by law, the arbitrator is authorised, upon either party's request, to award declaratory or injunctive relief only in favour of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual Dispute.
Severability and Survival. If any provision or portion of this Arbitration Agreement is found to be void, invalid, or otherwise unenforceable, then it shall be deemed to be severable and, if possible, superseded by a valid, enforceable provision, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of this Arbitration Agreement shall continue to be enforceable and valid according to the terms contained herein.
This Arbitration Agreement shall survive termination of these Terms. Except as expressly provided herein, the terms and conditions of this Arbitration Agreement shall supersede and replace any and all previous arbitration and class action/jury waiver agreements you may have entered into with us.
Non-Arbitral Disputes Governing Law & Mandatory Forum Selection. If (i) you timely provide a valid Opt-Out Notice as provided above, and you are not bound to any previous or other arbitration agreements with us; or (ii) any Dispute is determined not to be subject to arbitration or resolution; or (iii) any court of competent jurisdiction or arbitrator, after exhaustion of all appeals, determines that the Class Action/Jury Trial Waiver, as provided above, is void or unenforceable for any reason, or that your Dispute can proceed on a class, collective, representative, or consolidated basis other than the Mass Filing Procedures, as provided above; then you and we each irrevocably agree that the exclusive jurisdiction and venue with respect to such Dispute shall be the federal or state courts of competent jurisdiction in the State of New York, and any such Dispute and these Terms shall be governed by and construed in accordance with the substantive and procedural laws of the State of New York, without regard to choice or conflict of law principles.
Notices for United States Users
Notice to California Users. Under California Civil Code Section 1789.3, California users of online services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.
Notice to New Jersey Users. The sections on limitation of liability do not apply to New Jersey residents to the extent that New Jersey’s Truth-in-Consumer Contract, Warranty, and Notice Act (N.J.S.A. §§ 56:12-14 to 56:12-18) prohibits such application.
DefinitionsIn these Terms, the following capitalised words and expressions have the following meanings:
“Arbitration Agreement” has the meaning given to it in Paragraph 23;
"Anti-Cheat Software" has the meaning given to it in Paragraph 14.4;
"Cheating" has the meaning given to it in Paragraph 14.1;
"Dispute" has the meaning given to it in Paragraph 21.3;
"DMCA" has the meaning given to it in Paragraph 11.7;
"EAC" has the meaning given to it in Paragraph 14.4;
"Early Access Game" has the meaning given to it in Paragraph 12.1;
"Everplay Company" has the meaning given to it in Paragraph 1.2;
"Everplay Group" has the meaning given to it in Paragraph 1.1;
“FAA” has the meaning given to it in Paragraph 23.4;
"Game" has the meaning given to it in Paragraph 3.1(b);
"Live Services" has the meaning given to it in Paragraph 16.1;
"NAM" has the meaning given to it in Paragraph 23.4;
"NAM Rules" has the meaning given to it in Paragraph 23.4;
"Notice Address" has the meaning given to it in Paragraph 23.4;
"Notice of Dispute" and “Notice” have the meanings given to them in Paragraph 23.4;
"Opt-Out Notice" has the meaning given to it in Paragraph 23.3;
"Opt-Out Period" has the meaning given to it in Paragraph 23.3;
"Platform" has the meaning given to it in Paragraph 4.6 (and expanded on in Paragraph 9.3);
"Platform Terms" has the meaning given to it in Paragraph 10.3;
"Services" has the meaning given to it in Paragraph 3.1, and “Service” means an individual element of the Services as applicable to you;
"Terms" has the meaning given to it in the preamble to these Terms;
"UGC" has the meaning given to it in Paragraph 11.1;
"Virtual Items" has the meaning given to it in Paragraph 13.1;
“Websites” has the meaning given to it in Paragraph 3.1(a) and “Website” means an individual element of the Websites as applicable to you;
"Webstore" has the meaning given to it in Paragraph 10.6;
"Webstore Provider" has the meaning given to it in Paragraph 10.6.
“Webstore Provider Terms” has the meaning given to it in Paragraph 10.7.
everplay group plc
WARDOGS Addendum to the End-user Licence Agreement and Terms of Service
Last updated: 9 September 2026
This WARDOGS Addendum (the “Addendum”) supplements and amends the everplay group End-User Licence Agreement and Terms of Service (the “Terms”) solely in connection with your access to and use of WARDOGS (the “Game”).
For the Game, the relevant Everplay Company and the party with whom you enter into the Terms is Team17 Digital Limited (“Team17”).
The Game is developed and operated in conjunction with Bulkhead Limited, a company incorporated in England and Wales with company number 09877574 (“Bulkhead”).
Capitalised terms not defined in this Addendum have the meanings given to them in the Terms.
If there is any inconsistency between this Addendum and the Terms, this Addendum shall prevail in relation to the Game.
Bulkhead's role and third-party rightsNotwithstanding Paragraph 22.4 of the Terms:
Bulkhead is an expressly intended third-party beneficiary of Paragraphs 5 (Your responsibilities and conduct), 7 (Monitoring and reporting), 14 (Anti-Cheat policy), 17 (Our right to suspend or terminate your access to the Services), 19 (Our liability to you) and 23 (Resolving Disputes; Agreement to Arbitrate; Class Action and Jury Waiver) of the Terms, together with the corresponding provisions of this Addendum; and
references to “we”, “us” or “our” in those provisions shall, where the context requires and solely for the purpose of conferring the relevant benefit, protection, right or remedy, include Bulkhead.
Bulkhead may provide or operate elements of the Game and related Services on Team17’s behalf, including servers, account functionality, communications systems, reporting, moderation, security, anti-cheat and enforcement systems.
WARDOGS Websites and ServicesFor the purposes of Paragraph 3.1(a) of the Terms, the Websites associated with the Game include:
wardogs.com; and
account.wardogs.com.
Those Websites form part of the Services for the purposes of the Terms and shall not be treated as third-party websites merely because they are operated by or on behalf of Bulkhead.
Community serversParagraph 5.2(n) of the Terms does not prohibit:
community servers;
the Game’s community server browser;
servers hosted or operated using tools made available, authorised or approved by Team17 or Bulkhead; or
community-operated server infrastructure expressly permitted by Team17 or Bulkhead;
in each case provided that the relevant server and its operator comply with the Terms, this Addendum and any applicable WARDOGS server or community rules.
Unauthorised private servers, server emulators, protocol emulators, proxies or other infrastructure which replicates or circumvents the Game or its Services remain prohibited.
Streaming, creators and commercial contentFor the avoidance of doubt, Paragraphs 4.4(b), 4.5(d) and 5.2(q) of the Terms do not prohibit you from creating, streaming, uploading, publishing or otherwise sharing content featuring gameplay from the Game in accordance with Paragraph 4.4(b), including where that content is monetised through:
advertising revenue;
subscriptions or channel memberships;
viewer donations;
sponsorship arrangements;
creator or partner programmes; or
other customary monetisation features offered by content-sharing or social-media platforms.
This permission does not authorise the sale, licensing or other commercial exploitation of the Game itself, the operation of unauthorised commercial services using the Game, or any use which otherwise breaches the Terms.
We may publish separate creator guidelines applying to the Game from time to time.
Prohibited content and communications
For the avoidance of doubt, the prohibited conduct in Paragraph 5.2 applies to all communications and user-facing content within the Game, including text chat, usernames, account names, clan names, clan tags, profile information and UGC.
Without limiting Paragraph 5.2(b), prohibited content includes content involving or promoting:
child sexual abuse or exploitation, including child sexual abuse material;
terrorism or terrorist activity;
suicide, deliberate self-harm or eating disorders;
pornographic or sexually explicit material where prohibited by the Terms or applicable law;
unlawful drugs or controlled substances;
unlawful weapons or violence;
fraud, scams or other deceptive practices; and
phishing, credential theft or other attempts to obtain another person’s personal, financial or account information unlawfully.
Communications monitoring and retention
In relation to the Game, Paragraph 7.2 of the Terms is modified as follows.
Voice communications may be transmitted, processed and, where applicable, monitored for the purposes of operating and moderating the Game, but voice communications are not recorded or retained by Team17 or Bulkhead.
Text communications are not routinely retained by Team17 or Bulkhead. Where a text communication is submitted with, attached to or otherwise forms part of a user report, moderation case or enforcement case, it may be retained for up to 12 months from the date of the relevant report or case.
Information may be retained for longer where reasonably necessary to comply with applicable law, respond to legal proceedings or regulatory requirements, or establish, exercise or defend legal claims.
Further information is available in the WARDOGS Privacy Notice.
WARDOGS Privacy Notice and data controllers
Personal data collected in connection with the Game may be processed by Team17 and Bulkhead in accordance with their respective roles under applicable data protection law.
In particular, Bulkhead acts as a data controller in respect of personal data for which Bulkhead determines the purposes and means of processing, including certain personal data relating to:
Game servers and online functionality;
WARDOGS accounts;
in-game communications;
player reports and moderation;
anti-cheat and security measures; and
investigation and enforcement activity.
Further information about the processing of personal data in connection with the Game is provided in the WARDOGS Privacy Notice, available at wardogs.com/privacy.
The Privacy Notice may be updated from time to time in accordance with applicable data protection law.
WARDOGS Enforcement Policy
The Game is also subject to the WARDOGS Enforcement Policy, available at: wardogs.com/enforcement.
The WARDOGS Enforcement Policy supplements Paragraphs 5, 7, 14 and 17 of the Terms and describes how prohibited conduct may be investigated and how enforcement action may be taken.
Where there is any inconsistency between the WARDOGS Enforcement Policy and the Terms or this Addendum, the Terms and this Addendum shall prevail, with this Addendum prevailing over the Terms in accordance with its terms.
Warnings and enforcement action
In relation to the Game, Paragraph 7.8 of the Terms is replaced with the following:
We may issue a warning before taking enforcement action where we consider that appropriate, but we are not required to provide a prior warning before suspending, restricting or terminating access to the Game or Services.
Without limitation, enforcement action may be taken without prior warning where we or Bulkhead reasonably consider that:
the breach is serious, repeated or deliberate;
Cheating or attempted Cheating has occurred;
the conduct presents a security, fraud, safety or integrity risk;
the conduct involves illegal or seriously harmful content or activity;
the user is attempting to evade previous enforcement action; or
providing advance warning could reasonably prejudice an investigation or the effectiveness of an enforcement measure.
Where applicable law requires a warning, Statement of Reasons or other notice to be provided, we will comply with those requirements.
Anti-Cheat Software
For the Game, Paragraphs 14.4 and 14.5 are supplemented by the following provisions.
The Game does not use Easy Anti-Cheat, and therefore any reference in the Terms to Easy Anti-Cheat or “EAC” shall not apply to the Game. The definition of “EAC” in Paragraph 25 is therefore disregarded for the purposes of the Game and the definition of “Anti-Cheat Software” in Paragraph 25 shall not include it.
The Anti-Cheat Software used in connection with the Game may change, be supplemented or be replaced from time to time.
Anti-Cheat Software may be operated by or on behalf of Team17 or Bulkhead and may involve specialist third-party service providers. It may analyse information generated by your device, account, Game client or Game session where reasonably necessary to detect, evaluate, investigate or prevent Cheating or other prohibited activity.
Further information about the personal data processed in connection with Anti-Cheat Software is available in the WARDOGS Privacy Notice.
Anti-cheat appeals
Paragraph 14.11 is replaced, in relation to the Game, with the following provision:
If you believe that an anti-cheat or other enforcement action has been taken against you in error, you may submit an appeal to: appeal@bulkhead.com. Appeals will be reviewed through the WARDOGS internal anti-cheat and enforcement process. Further information about enforcement decisions and appeals is available in the WARDOGS Enforcement Policy.
Additional enforcement measuresParagraph 17 of the Terms shall be read as permitting Team17 and/or Bulkhead to impose one or more enforcement measures that are reasonably considered appropriate and proportionate having regard to the nature, seriousness, frequency and circumstances of the relevant conduct. Enforcement measures may include:
warnings;
temporary or permanent account suspensions or bans;
temporary or permanent restrictions on online or multiplayer functionality;
restriction or removal from particular servers;
restrictions on community-server access;
device or hardware-based restrictions or bans;
restrictions on creating or using additional accounts;
measures intended to prevent ban evasion;
restrictions arising from attempts to disable, circumvent, manipulate, interfere with or spoof Anti-Cheat Software, device identifiers, enforcement signals or other security measures; and
where reasonably necessary and proportionate to protect users, the integrity or security of the Services, or to prevent serious or repeated misconduct or enforcement evasion, restrictions applying to other online titles or Services operated by Team17 or Bulkhead, to the extent permitted by applicable law.
You must not avoid or attempt to avoid an enforcement measure by creating or using another account, device, identity or other technical method.
You are responsible for activity carried out through your account in accordance with Paragraph 8 of the Terms. Account sharing or permitting another person to use your account does not prevent enforcement action being taken against that account.
Any processing of device identifiers, account information or other personal data for enforcement purposes will be carried out in accordance with applicable data protection law and the WARDOGS Privacy Notice.
Early Access Games and Virtual Items
For the avoidance of doubt, Paragraph 12 (Early Access Games) and Paragraph 13 (Virtual Items) continue to apply to the Game where relevant.
In particular, during any early access, beta, preview, playtest or other pre-release period, Game progression, accounts, statistics, unlocks, UGC and Virtual Items may be reset, changed or removed in accordance with Paragraph 12 of the Terms.
Minimum age
The provisions under “About you” and “For parents and legal guardians” are supplemented for the Game as follows.
You must be at least 16 years old to use the Game.
Where applicable law requires a parent or legal guardian to agree to the Terms on your behalf notwithstanding that you are aged 16 or over, your parent or legal guardian must do so.
You must also satisfy any applicable minimum age rating or other age restriction applying to the Game in your country or region.
Feedback
If you provide Team17 or Bulkhead with ideas, suggestions, comments, bug reports, proposals or other feedback concerning the Game or Services (“Feedback”), you grant Team17 and Bulkhead a worldwide, perpetual, irrevocable, royalty-free, transferable and sub-licensable licence to use, reproduce, modify, develop, implement, commercialise and otherwise exploit that Feedback for any purpose connected with their games, products or services.
Neither Team17 nor Bulkhead is required to use or implement any Feedback or compensate you for doing so.
Ending your use of the Game
You may stop using the Game and terminate your licence under the Terms at any time by ceasing to access the Game and uninstalling it from your devices.
Termination by you does not automatically give you a right to a refund for the Game, Virtual Items or other purchases. Any refund rights remain subject to applicable law and the relevant Platform or Webstore Provider terms.
Steam
If you access the Game through Steam, your use of Steam and your Steam account is also subject to the Steam Subscriber Agreement and other applicable Steam rules and policies.
To the extent that a provision of the Terms or this Addendum directly conflicts with a mandatory requirement of the Steam Subscriber Agreement concerning your use of Steam, the Steam Subscriber Agreement shall prevail to the extent of that conflict.
Except to that extent, the Terms and this Addendum continue to govern your use of the Game.